Signup for an annual Jotform subscription and receive 50% off for the first year
If you're looking for a chat agent you, or a team member can have embedded into your online presence, and reduce the hours needed to actively monitor while providing brand consistency and voice take a look at tawk.to today.
Tawk.to lets you embed a chat agent directly into your website, freeing up your team's time while ensuring consistent brand voice and exceptional customer service.
As a tawk.to partner, we can help you leverage the platform's full potential to improve your business and customer experience. Let's see how tawk.to can benefit you!
The great news is that Tawk.to's fundamental value proposition remains the same: it's a powerful and 100% free live chat platform. You can still set up the chat widget on your website, monitor visitors in real-time, and chat with them without paying a cent. This makes it an even more compelling tool for emerging and small to medium businesses who need to be savvy with their budget.
The magic of Tawk.to still revolves around you, the chat agent. You connect with visitors through a user-friendly dashboard, whether you're on a computer, phone, or tablet. You can still proactively engage, provide instant answers, and build personalised connections.
But here's the exciting part: Tawk.to has stepped up its game with a new feature called AI Assist!
Apollo AI Bot: This is a game-changer. The AI bot can be turned on to answer customer questions instantly, 24/7, based on your own content. It's like having a dedicated, tireless support agent who never sleeps! And you, the human agent, are always in control and can jump in to take over a conversation at any time.
Smart Reply: This feature provides AI-generated suggestions for your responses in real-time, helping you respond faster and more efficiently. It's like having a co-pilot for your customer service.
AI Commands: You can use AI to brainstorm ideas, summarise long conversations, or even change the tone of your text to be more engaging or persuasive.
Tawk.to's commitment to providing a feature-rich, free platform makes it an even more powerful tool for your business. The new AI features allow you to:
Offer 24/7 Support: Never miss a potential customer inquiry, even when you're offline.
Boost Efficiency: The AI tools help you and your team respond faster and more effectively, freeing up time for other critical tasks.
Scale Your Business: As your business grows, Tawk.to grows with you, allowing you to handle more inquiries without a significant increase in costs.
While the core live chat functionality is free, Tawk.to does offer paid add-ons for businesses that want more advanced features. For example, you can pay a fee to remove the "Powered by tawk.to" branding, or you can hire professional chat agents or virtual assistants to manage your live chat for you. However, the core platform with the new AI features remains free, making it an unbeatable value.